Bug #3995
Commercial Support from Sunstone does not close tickets
Status: | Closed | Start date: | 09/21/2015 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Carlos Martín | % Done: | 0% | |
Category: | Sunstone | |||
Target version: | Release 4.14 | |||
Resolution: | wontfix | Pull request: | ||
Affected Versions: | Development |
Description
Leaves them open even if the user checks the please consider this ticket as solved checkbox
Related issues
History
#1 Updated by Tino Vázquez almost 6 years ago
- Category changed from Scheduler to Sunstone
#2 Updated by Carlos Martín almost 6 years ago
- Duplicated by Bug #3996: Sunstone zendesk support does not close tickets added
#3 Updated by Carlos Martín almost 6 years ago
- Assignee set to Carlos Martín
- Target version changed from Release 5.0 to Release 4.14
#4 Updated by Carlos Martín almost 6 years ago
- Status changed from New to Closed
- Resolution set to wontfix
This bug only happens with administrator accounts. For customer accounts tickets are closed correctly.